Welcome to Universal Primary Care!



New Universal Primary Care Site in Salamanca, NY!

Universal Primary Care is excited to announce the opening of our new site in Salamanca, NY.  Located at 445 Broad Street in Salamanca, we will be offering OB/GYN, adult and pediatric medicine, as well as Behavioral Health services.  


After completing his obstetrical fellowship Dr. Joshua Ferrell joined UPC and has been anxiously waiting for construction in Salamanca to be completed.  He is excited to be able to offer exceptional obstetic, adult, and pediatric care to the Salamanca area community.  Dr. Ferrell is available to patients in Salamanca on Mondays, Wednesdays, and Thursdays.  



In addition, Kimberly Bielata, NP will be moving her primary care office from UPC Olean to UPC Salamanca.  After honing her family practice skills with UPC for the past year, she is looking forward to providing outstanding medical care for all those in the Salamanca and surrounding community.  Kim is available Monday through Friday for patient convenience.  

To make an appointment in our Salamanca office, please call UPC at  (716) 375-7500.  






UPC is proud to offer you the ability to access your health records through the healow mobile app - via your smartphone!  

Find us using our unique practice code on the healow app: BHCGBA

Through the Healow App Patient Portal, you are able to:

  • ask questions from doctors, nurses, and staff members
  • review and request prescription refills and referrals
  • request and set up appointments
  • view your preventative health needs (Health Tracker)
  • view your personal health record and visit summaries
  • examine your current and past billing statements

If you havent already, sign up for your patient health portal at the front office.  Then download the healow app today from your smartphone!

The Healow HealthCare Portal facilitates better communication with your physician's office by providing convenient 24x7 access from the comfort and privacy of your own home or office via your smartphone.











Universal Primary Care is Proud to Introduce

Jacqueline Czwojdak, PA to our Olean site.  If you would like to schedule an appointment with Jacqueline or any other provider please, call (716) 375-7500!


Patient Centered Medical Home (PCMH)


Universal Primary Care is a nationally recognized Patient Centered Medical Home (PCMH). This model of primary care has been shown to keep people healthier and improve continuity of care throughout the life cycle. PCHM puts you, the patient, at the center in which you work with our team to create a personalized plan to reach your health care goals.

Our PCMH practice partners with you; and by treating you with respect, dignity and compassion, we build strong trusting long term relationship. We are committed and responsible to help you manage all your health care needs either directly by our providers or by appropriate referral.



2016 Patient Satisfaction Survey Results



For Immediate Care
Call : 911

If you have an emergency and need to access immediate medical care, please call 9-1-1 or go to the nearest emergency room.

For Urgent Care
Call : (716) 375-7500

For urgent – but not emergent – health care needs, call our offices at (716)375-7500. An on-call physician is available 24 hours a day, 7 days a week to answer your question.

24hr Behavioral Health
Call: 1-800-339-5209

24 Hour Behavioral Health support - available through the Crisis Services Hotline at 1-800-339-5209