Welcome to Universal Primary Care!



Diabetes Prevention Class Scheduled for March 9, 2017 5pm - 6 pm

Weekly group meetings for 16 weeks, followed by monthly support sessions for 6 months.  The Cost is FREE!!  With the UPC National Diabetic Program you get:

  • A CDC approved curriculum
  • The skills you need to lose weight, be more physically active and manage stress
  • A trained lifestyle coach to guide you and encourage you.
  • Support from other participants with the same goals as you.



Dear Patient,

We are honored that you have chosen Universal Primary Care as your healthcare provider.  We have exciting news regarding your healthcare management!

As we continue in our efforts to provide our patients with the highest quality of care, we are constantly looking for ways to work with you to ensure you are involved in the management and improvement of your health.  

We are proud to inform you that UPC offers an online health portal to help you track the important aspects of your healthcare.  The Patient Portal allows our patients to communicate with our doctors, nurses, and staff members easily, safely, and securely via the internet.  Patients are give secure User IDs and passwords allowing you to access your Patient Health Portal to view lab and diagnostic test results, office visit summaries, educational information, billing statements, current medications, immunizations, and other important health information.

Through the Patient Portal, you are able to:

  • ask questions from doctors, nurses, and staff members
  • review and request prescription refills and referrals
  • request and set up appointments
  • view your preventative health needs (Health Tracker)
  • view your personal health record and visit summaries
  • examine your current and past billing statements

...  all from the comfort of your home, whenever it is convenient for you!

By using the Patient Portal, you no longer have to call the office, leave a message, and wait for a response to get the results of your lab work; those results will be available to you immediately through the Patient Portal.  You can also send a message to the office through the Patient Portal and expect a prompt reply within one business day.

To learn more or to sign up, contact our office today at 716 375-7500 or ask to register for the patient portal at your next office visit.

We look forward to hearing from you.  Begin today by taking an active role in managing your healthcare!

Yours truly,

Universal Primary Care


Universal Primary Care is Proud to Introduce

Jacqueline Czwojdak, PA to our Olean site.  If you would like to schedule an appointment with Jacqueline or any other provider please, call (716) 375-7500!


Patient Centered Medical Home (PCMH)


Universal Primary Care is a nationally recognized Patient Centered Medical Home (PCMH). This model of primary care has been shown to keep people healthier and improve continuity of care throughout the life cycle. PCHM puts you, the patient, at the center in which you work with our team to create a personalized plan to reach your health care goals.

Our PCMH practice partners with you; and by treating you with respect, dignity and compassion, we build strong trusting long term relationship. We are committed and responsible to help you manage all your health care needs either directly by our providers or by appropriate referral.



2016 Patient Satisfaction Survey Results



For Immediate Care
Call : 911

If you have an emergency and need to access immediate medical care, please call 9-1-1 or go to the nearest emergency room.

For Urgent Care
Call : (716) 375-7500

For urgent – but not emergent – health care needs, call our offices at (716)375-7500. An on-call physician is available 24 hours a day, 7 days a week to answer your question.

24hr Behavioral Health
Call: 1-800-339-5209

24 Hour Behavioral Health support - available through the Crisis Services Hotline at 1-800-339-5209