Welcome to Universal Primary Care!





2014, 2015, 2016, and 2017 NATIONAL QUALITY LEADER AWARD!

Universal Primary Care is proud to announce that once again, we have received the National Quality Leader Award!!! This award is given to only the top 5% of health centers across the country which exceed at least six of the Healthy People 2020 measures. This is nothing short of outstanding. We now have won the award EVERY. SINGLE. YEAR. It has been in existence. If you ever needed proof that we’re good, this shows we are well beyond “good”. The best part is that we do this for EVERYONE. We don’t care what kind of insurance you have, where you live, what you do for a living or what other social determinants or behavioral health issues you may have. We have embodied the Community Health Center model in every way.





UPC is proud to offer you the ability to access your health records through the healow mobile app - via your smartphone!  

Find us using our unique practice code on the healow app: BHCGBA

Through the Healow App Patient Portal, you are able to:

  • ask questions from doctors, nurses, and staff members
  • review and request prescription refills and referrals
  • view your preventative health needs (Health Tracker)
  • view your personal health record and visit summaries
  • examine your current and past billing statements

If you havent already, sign up for your patient health portal at the front office.  Then download the healow app today from your smartphone!

The Healow HealthCare Portal facilitates better communication with your physician's office by providing convenient 24x7 access from the comfort and privacy of your own home or office via your smartphone.


Healow App Download

iTunes App Store Healow App Download  Google Play Store Healow App Download









Ryan Alberts, PA-C

Universal Primary Care is proud to introduce Ryan Alberts, PA-C to the Olean site.  If you would like to schedule an appointment with Ryan or any of our other providers please call (716) 375-7500.




Patient Centered Medical Home (PCMH)

Universal Primary Care is a nationally recognized Patient Centered Medical Home (PCMH). This model of primary care has been shown to keep people healthier and improve continuity of care throughout the life cycle. PCHM puts you, the patient, at the center in which you work with our team to create a personalized plan to reach your health care goals.

Our PCMH practice partners with you; and by treating you with respect, dignity and compassion, we build strong trusting long term relationship. We are committed and responsible to help you manage all your health care needs either directly by our providers or by appropriate referral.


For Immediate Care
Call : 911

If you have an emergency and need to access immediate medical care, please call 9-1-1 or go to the nearest emergency room.

For Urgent Care
Call : (716) 375-7500

For urgent – but not emergent – health care needs, call our offices at (716)375-7500. An on-call physician is available 24 hours a day, 7 days a week to answer your question.

24hr Behavioral Health
Call: 1-800-339-5209

24 Hour Behavioral Health support - available through the Crisis Services Hotline at 1-800-339-5209